Q:Can I make an online booking for a transfer from the airport?
A: Yes, you can make an online booking for your transfer from the airport on our website http://www.getshuttle.ch .Our online booking system is easy to use and allows you to select your pickup location, destination, date, and time of your trip.
Q: Is it possible to cancel my booking for free if I give at least 24 hours’ notice?
A: Yes, we offer free cancellation if you give us at least 24 hours’ notice before your scheduled departure time. This means that you can change your plans or cancel your booking without any extra charges.
Q: Can I book my transfer in advance and pay only 48 hours before my trip?
A: Yes, you can book your transfer in advance and pay only 48 hours before your trip. This option gives you the flexibility to secure your booking early and pay later, without any additional fees.
Q: How can I communicate with the driver before my trip?
A: You can communicate with your driver before your trip through our online messaging system or by calling the phone number provided in your confirmation email. This allows you to ask any questions or provide any additional information regarding your trip.
Q: Will I receive all the information of the driver immediately after confirming my transfer?
A: Yes, once you have confirmed your transfer booking, you will receive an email containing all the necessary information about your driver, including their name, phone number, WhatsApp number, car brand, color, and license plate number. This information allows you to easily identify your driver when they arrive to pick you up.
Q: Can I ask the driver during the journey to stop at a service area to go to the bathroom?
A: Yes, you can ask the driver during the journey to stop at a service area to use the bathroom. It’s important to communicate your needs to the driver so they can plan their stops accordingly. However, keep in mind that the driver may not be able to stop at a service area immediately, especially if it would cause delays or safety concerns. It’s always a good idea to plan ahead and use the restroom before your journey, but if you need to stop, don’t hesitate to ask the driver.
Q: If by any chance I need a booster seat for my child, what kind of booster seat can I get for free?
A: Generally, the type of booster seat you can get for free for your child depends on local regulations and laws. However, our GetShuttle company always provides a selection of 1/2 booster seats free of charge on all our vehicles. These booster seats are designed for older children who are too big for a child seat but too small to fit in the regular seat of our cars. Alternatively, if you require a different type of car seat, we offer the option of renting it for an additional fee that will be communicated at the time of booking confirmation. It is essential to inform us of your needs regarding the type of car seat at the time of booking so we can guarantee your child’s safety during the car journey.
Q:Is it difficult to book online?
A:Absolutely not, in less than a minute your reservation will be ready to be sent. All you need to provide is: your name, phone number, email (for contact purposes), departure location, destination, the car class (comfort or business class),date and time of departure, flight number, number of people, and number of bags.
Q:Will my personal data used for booking be safe on the site getshuttle.ch?
A:Your data is safe on our site, our website uses” SSL” and ‘HTTPS “encryption you can check at the beginning of our website url and look for a lock icon in your browser address bar. SSL (Secure Sockets Layer) and HTTPS (Hypertext Transfer Protocol Secure) encryption are security protocols used to protect online communications. SSL is a network encryption protocol used to create a secure connection between a web server and a browser. HTTPS is an SSL-based security protocol used to secure websites. SSL works by encrypting the data that is exchanged between the server and the browser, preventing anyone from intercepting the transmitted information. HTTPS uses SSL to secure communications between the browser and the web server, ensuring that the data transmitted is secure and cannot be intercepted or manipulated by third parties. In summary, SSL and HTTPS encryption are essential for protecting online communications, ensuring the security of the information exchanged between the browser and the web server. This is especially important for online financial transactions, such as the purchase of products or services, which require increased security and data protection.
Q:Can I pay for my transfer quickly and securely with my credit or debit card, or through a secure payment link using a specialized online payment service?
A:As a payment method via link we use the services provided by the SumUp payment system. SumUp is an online payment system that provides a secure and convenient way to accept payments by credit or debit cards and through a payment link. When a customer receives the payment link, they simply click on it and are directed to the SumUp payment page, where they can enter their card details and complete the transaction. Upon successful processing of the payment, both the customer and the seller will receive a confirmation email. Overall, SumUp is a reliable and user-friendly online payment system that offers a payment link option that is ideal for small businesses and those who need to accept online payments quickly and easily. With its secure and straightforward payment process, SumUp is the perfect solution for businesses looking to streamline their payment process. We kindly remind you that no payment is required at the time of booking; the payment method will be sent after we have verified your data and confirmed the successful registration of the journey. You will then receive an email containing all the necessary information to complete the payment. Once the payment is confirmed, you will receive a receipt for the payment.
Zurich Airport & Hotel Transfer 
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